This suggests that those who are fans or followers of a brand on Facebook or Twitter, respectively, are slightly more likely to buy products and services or recommend the brand to a friend. However, many people many people actively seek out the brands they’re already fans of and follow or fan them on Twitter and Facebook. Although, those that are already existing enthusiasts will be kept active through engagement with the site itself. It also states that users had negative preconceptions of brands that didn't use social media. This does suggest that social media is becoming a competitive advantage for those that are participating, and an increasingly major weakness for those that are not.
Obviously this study is 2 years out of date but it is still an interesting piece of information and this could have even increased by now!
Both Nero and Crufts are at an advantage then using social media heavily for their promotion! Both seem to show that using these are fundamental to their marketing strategies.
After looking at Mintel, it states that out of 7912 male/females aged 15-24, 465 (5.88%) stated that they use the internet to purchase event tickets online regularly compared to:
Computer Software/Games
Computer Hardware & Accessories
Music
DVDs
Electrical Goods
Furniture
Groceries
Toiletries and Cosmetics
Clothing & Footwear
Books
Holidays and Travel
Insurance and other Financial Products
Flowers/plants
Jewellery
DIY/Gardening Equipment
Mobile Phones or Accessories
Sports Equipment
Toys and Games
Beer, Wine & Spirits
Other
Reference:
Mintel . (2009). Internet- Making A Purchase Online Regularly .Available: https://www.kmrsoftware.net/netquestuni2/default.aspx. Last accessed 23rd Feb 2012.
Ostrow, A. (2010). Facebook and Twitter Making a Major Impact on Purchase Decisions [STATS]. Available: http://mashable.com/2010/03/16/facebook-twitter-purchase-decisions/?utm_source=feedburner&utm_medium=email&utm_campaign=Feed:+Mashable+(Mashable). Last accessed 23 Feb 2012.
Good commentary on the mashable research
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